Contact Ultineo
There are two ways to write to Ultineo: the contact form of the website, which you can use without an account, and Send feedback, from the application. Use the contact form when you expect an answer.
How do I write to Ultineo without an account?
Use the contact form of the Ultineo website. You do not need to sign in.
- Open the Contact page of the Ultineo website.
- Under Your request is about, choose Reasoning.
- Enter Your name, your Email address and your Message. Phone number and Subject are optional.
- Click Send message.
Our team reads the messages sent through this form and replies by email.
How do I send feedback from the application?
Send feedback tells the team behind the service what you think, or reports a problem. You need to be signed in.
- In the left navigation, scroll to the bottom and click Send feedback.
- On Send Comments, check the project shown under Project — the message is filed against it.
- Type a short Subject, then write your message in Your comment. Both fields are required.
- Click Send.
The message The comment is sent. appears in green above a recap of what you sent.
Important — This form is not a support request. Use it to report a bug, an improvement or a remark: no reply will be given to a message sent through it. Don't include passwords, personal documents or sensitive identifiers.
The Profile & security article of this help center describes this form in full.
Which one should I use?
Use the contact form of the website when you have a question and expect an answer, or when you cannot sign in. Use Send feedback to report a bug, an improvement or a remark from the application, knowing that it receives no reply.